FAQ

1. What sizes do you carry?

Our size range generally covers S, M, and L, varying by item. Many of our pieces come from Asia, so we recommend checking our Sizing & Fit page for the best guide.

 

2. Where do you ship?

We currently ship across the United States. International shipping may be available in the future—sign up for our newsletter to stay updated!

 

3. When will my order ship?

Orders are typically processed within 3–7 business days. Once shipped, you’ll receive a confirmation email with tracking details. Shipping usually takes 5–10 business days.

 

4. Can I return or exchange an item?

We accept returns within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Please see our Return Policy page for full details.

 

5. Do you restock items?

Our collections are released in limited quantities. While some popular pieces may return, we recommend shopping early to secure your favorites.

 

6. How can I contact you?

For all other questions, email us at team@shopmonette.com. We’ll get back to you within 1–3 business days.