Shipping & Returns

Shipping

Processing time: Each piece is thoughtfully handpicked in small batches. Please allow 3–7 business days for processing before your order ships.

Shipping methods: We offer standard and expedited shipping options. Delivery times vary by location but typically take 5–10 business days after shipment.

Tracking: Once your order ships, you’ll receive a tracking number via email to follow your package’s journey.

 

Returns

Return window: We accept returns within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached.

No exchanges: Please note that exchanges are not accepted at this time.

How to return: To start a return, please email us at team@shopmonette.com with your order number and reason for return. We’ll guide you through the process.

Refunds: Once your return is received and inspected, we will notify you and process your refund to the original payment method within 7 business days.